10 Key Drivers for Business Process Outsourcing


We entered the second quarter of the year with a situation that caused global stock markets to plummet and various industries to temporarily shut down. By now, whichever industry you belong to, your business is already experiencing the economic effects of the coronavirus pandemic. You may be scrambling to decrease expenditures and increase cost-cutting measures as a way to keep the business afloat.

But if there’s one thing that can help you generate a steady source of income, it’s to remain in touch with the online community. People are still advised to stay at home except for work and essential trips. It’s no surprise that they’re more inclined toward e-commerce and online shopping for their wants and needs.

Take advantage of the fact that people are spending more time on the internet by shining the virtual spotlight on your brand. Although you cut down on other types of company costs, you can still continue to outsource digital marketing services.  This will help your business boost organic traffic and lead conversions despite the current state of the global economy.

What are Factors that Drive the Need for Outsourcing?

Today I will discuss the top 10 things that will drive you to outsource business processes. Outsourcing services remain in increasingly high demand, with offshore IT outsource services leading the way. These services are especially important now that consumers need a seamless online experience to purchase what they want and need. They help your business succeed in reaching out and driving sales.

I want to discuss what factors drive you to outsource, and how we can to help you in each department. Here’s an overview of the key drivers of outsourcing:

IT Outsource with globe concept

Core Competencies

Outsourcing helps you get functions that your company does not have, but you require to run your business. This is one of your main drivers to outsource business tasks.

Our core competencies are SEO, web design and development, PHP development, IT outsourcing and virtual assistance. These solutions are designed to be flexible, allowing them to complement your operational structure no matter how complex it is. They provide a good user experience — and it may just be the push that your site visitors need to make a purchase.

Need for Specialized Services

Another key driver of outsourcing is expertise. Some tasks are best left in the hands of specialists in that field. A good example of this is search engine optimization. SEO requires time, consistent updates, and a thorough knowledge of Internet marketing strategies accepted by search engines.

By outsourcing your SEO services, you get the expertise of a team of SEO specialists. We dedicate our time developing our core competencies and use proven methodology to deliver the specialized services you need. We also offer the most advanced tools in the industry. Just sit back, let us do the work, and watch your website bring in greater traffic and conversions.

Quality of Product or Service

3D render of a diamond jewelry with reflection


This goes together with your need for specialized services. If you want to receive better goods or services, then outsourcing is the way to go. This is because we spend our time creating the goods and providing the services you hire us to complete.

We dedicate ourselves to providing the highest quality goods and services, whether you need SEO, web development, IT and marketing support, or any type of content. Our digital marketers customize the strategy based on your current situation and your business goals. We also consider user needs to determine the best marketing approach.

Internal vs. External Costs

Reducing operational costs is one of the most important factors that will drive you to outsource tasks. It’s probably the top factor for a majority of businesses because of the coronavirus situation. Our team makes sure you get your money’s worth from our digital marketing services.

Getting the professional level of service your company needs without the associated cost allows you to reallocate funds for more important business projects. We keep our prices reasonable while maintaining the level of service fulfillment your business needs.

Internal Capacity Constraints

When the demand for your service is high, meeting your clients’ requirements can be difficult. The pandemic’s restrictions, which range from forcing your physical store to temporarily shut down to keeping your employees at home, may also lead to internal capacity constraints.

Outsourcing gives you additional workforce to help fulfill your services and streamline your operations. We’ve designed our BPO-IT services to easily integrate with your methodology, helping you meet demands beyond your internal capacity.

Strategic Process

Being driven to outsource does not always have to be associated with a problem. You may simply want to improve your overall production. Or maybe you’re finally ready to switch to other business processes that you’ve been planning to do for a long while. Whatever the reason is, go for it.

Outsourcing helps improve your business processes by reallocating specific tasks. This allows your staff to focus on industry-specific tasks while we deliver your general needs. With our help, you can maximize the capacity of your internal staff and have a more streamlined production line.

Delivery Time

Night traffic lights


Having your staff work on basic IT and digital media tasks can take a while to finish. This is because they will not focus on these tasks alone, and will prioritize industry-specific tasks.

Outsourcing improves your turnaround time and helps you increase production capacity. We prioritize your projects according to urgency, and we meet these on or before our scheduled deadline. This way, you can focus on stabilizing your business and developing your products —with the peace of mind that we’re taking care of everything else that keeps your business afloat.

Regulatory Requirements

Some business tasks you may have require thorough knowledge of rules and regulations. This is true in the case of SEO – you should be constantly updated with search engine regulations, particularly Google’s. Through outsourcing, you’ll have someone looking out for these changes.

Our team keeps you updated on the latest SEO trends and regulations, and commit to implementing those changes wherever applicable. We research and study regulations related to our services, especially our SEO. We use practices and methodology approved by Google.

Record Keeping and Reporting

Keeping track of all your business-related tasks can be difficult, especially if you have a growing business. The challenges that the pandemic brings makes it even more challenging to give your one hundred percent. Delegate some of those tasks so that you can focus on what matters.

Outsourcing lets you keep focused on your specialty while we track your outsourced processes and IT support. Our team gives you regular updates, too. We provide monthly executive summaries that detail our progress and our plan of action.

Country Assessment

Man's eye focused looking through a magnifying glass

Specific countries are able to give you a combination of the factors discussed above more efficiently and at a more cost-effective rate. Our location, the Philippines, is one such country. We are located at the leading outsourcing hub in the world, in the country’s business capital. We also attract and employ skilled university graduates, who undergo training with our experienced multinational staff. We build and offer a range of advanced technology using the latest materials the country has to offer. The level of quality meets international standards.

These are the top 10 factors that will drive you to outsource. It’s understandable that you want to cut down business expenditures to maximize your budget. Based on these factors, however, outsourcing will help your business stay afloat during these trying times.

Contact us today to get started!

Share this post

Scroll to Top